Very courteous and welcoming staff. Venkatesh Sir, from PR was extremely kind and helpful in navigating us through the process. Additionally, he also ensured we had a satisfactory visit to the clinic as we left. Feels great to receive complete attention to the needs and experience of the patients. We consulted Dr Shantipriya for Cataract issues, she was extremely friendly, calm and helpful in providing insight into our medical issues. The receptionists, opticians and other admin staff members were also friendly and added to our good experience. They also provide counseling services on diabetes on the 3rd floor. That was quite helpful and a new concept to us. Overall, I highly recommend Narayana Nethralaya for your different health concerns regarding eye, vision, prosthetics.