Why Narayana Nethralaya?
No matter where you live or where you’re from, language or distance won’t limit Narayana Nethralaya’s commitment and dedication to providing you with world-renowned eye care. Pairing clinical expertise and patient-focused treatment with innovative technology and leading-edge research has made Narayana Nethralaya the best eye hospital in Bangalore, Karnataka since over a decade.
Getting Help for Your Visit
Find out how the International Patients team can help you with every aspect of your visit to NN, from scheduling medical appointments and procedures to finding a comfortable place to stay, your travel logistics, and more.
Planning your Visit
If you’re traveling from another country to receive care at NN, you may have questions about your visit. Your comfort is the International Patients team top priority. You and your family will receive personalized assistance from dedicated clinical coordinators and counselors, along with a variety of services to make sure your travel and stay are as easy as possible:
- Help scheduling your appointments, medical procedure(s) and follow-up care
- Interpreter services in all major languages—available while you’re in the hospital
- Communication with your doctors back home
Finding a Place to Stay
If you’re not familiar with Bangalore, we’ll be glad to help you and your family find a comfortable place to stay. The International Patients team can provide a list of options based on your pricing preferences and the length of your visit:
- Hotels nearby offer special rates for NN patients.
- Short-term and long-term housing is available near the hospital.
Getting the treatment you need
Your treatment team—which may consist of clinical professionals and other specialists—will communicate with each other about your progress, and keep you and your family informed at every step.
You’ll be provided with the prescriptions, and the team will make sure you and your family understand the medicines you’re taking. To ensure that your doctors back home stay informed about your treatment and progress, your NN doctors can communicate with them through computerized links provided by the department for any queries.
The International Patients team’s clinical coordinators can help schedule your doctor appointments and any medical procedures that may be required as part of your treatment. Learn more about the dedicated professionals who will support you throughout your visit.
Meet the Team
For Cornea, Refractive Services & Neuro-ophthalmology @ Narayana Nethralaya, Rajajinagar
Contact : Ms. Cynthia Roy
Head of Department – International
Indian time 09:00 to 18:00 (9 a.m. to 5 p.m. from Monday to Saturday)
For Cataract, Glaucoma, Vitreoretina, Uveitis, Pediatric & General ophthalmology @ Narayana Nethralaya, Rajajinagar
Contact: Ms Meenakshi Ravi
Indian time 09:00 to 18:00 (9 a.m. to 5 p.m. from Monday to Saturday)
NN Electronic City
Dr. (Maj) Narendra P
COO (Marketing) & Administrator
Narayana Nethralaya @ Electronic City, Hosur Road
Frequently Asked Questions:
Leaving home to travel to another country for medical care is bound to bring up many questions. Whether it’s before, during or after your visit to NN, you can find answers to some of the most frequently asked questions below, to help you and your family better prepare for your trip.
Before your Visit
Who can receive treatment at Narayana Nethralaya?
Adults, children and infants may all be treated at NN. Deciding if treatment here is right for you will depend on factors such as your illness or diagnosis and other medical information. You can call or email us to ask questions or schedule a consultation.
Do I need an appointment before going to NN for medical treatment? How do I begin the process?
Yes, you do need to arrange an appointment. Please call or email us. You’ll be assigned an International Patients coordinator who will help you every step of the way. The assigned coordinator will make every effort to schedule all of the testing and procedures you’ll need before you arrive.
Do I need to provide my medical records to NN?
Yes, our doctors need to be well-informed about your condition before you arrive. Having your medical records (in English) will also allow the International Patients coordinator to refer you to the best-matched specialist at NN. Medical records include doctor’s notes, treatment history, operative reports (which provide details of medical procedures), and pathology, imaging and lab reports.
How do I send medical records, imaging and other information?
Basic information: Please fill out the pre-admission form in English and email it to Internationalpatientcare@narayananethralaya.com
Medical records: Medical records need to be in English and should be emailed to Internationalpatientcare@narayananethralaya.com
Imaging: If you have digital files of your medical images and scans, you can email them to us. Please keep in mind that large files—bigger than 5 MB, in most cases—can’t be sent as an email attachment. The following steps must be taken to ensure that imaging scans can be received and reviewed:
- On your computer, create a new folder, using the patient’s name.
- Place all patient imaging scans in the newly created folder.
- Once all patient imaging scans have been placed in the folder, compress the whole folder using the Zip format; DO NOT Zip individual files.
- With all the files in the Zip folder, you can now upload the folder to your email account.
- Send a notification to Internationalpatientcare@comand we’ll download the folder.
- Once the folder is downloaded. It will be put on media and sent to the appropriate specialist for review.
How much do medical services cost at Narayana Nethralaya? How do I pay for them?
The International Patients team will work with you and the clinical departments that will be providing your care to develop a personalized treatment plan. The cost of care is determined by tests and procedures recommended or outlined by your treating doctor after examination. Payments must be in USD and can be made by credit cards (only Visa, Mastercard) or cash.
Who will help me make arrangements for travel? Can you help me get a visa?
Our coordinators can suggest travel plans based on your appointment times at NN. In some cases, we can issue a invitation letter for processing Medical visa, after you have submitted all pertinent information and have an appointment and a possible treatment plan.
Where can my family and friends stay while I'm visiting NN?
The International Patients team can supply a list of hotels at various price ranges, including some nearby hotels that offer special rates for NN patients.
What's the weather like in Bangalore?
The city of Bangalore experiences very favorable weather throughout the year. Most tourists visit Bangalore in winter months, between September and March when the temperature is 28 to 32 degrees Celsius (82 to 90° Fahrenheit). In summers from March to May you can see maximum temperature rise up to 38 degrees Celsius (100° Fahrenheit).
During your visit
What identifying documents should I bring with me to Narayana Nethralaya?
A Covid-19 negative Report, yours and your family member’s identification card, Visa and passport copies.
How long will I be in the hospital?
The length of stay varies, depending on the type of procedure you are having and other medical factors.
Can a family member accompany me to the hospital?
Yes. One family member or friend can accompany you during your visit / surgery.
What will happen after my treatment, surgery or procedure?
You’ll spend some time recovering. You will also need follow-up care before returning home. We will schedule follow-up appointments, help you fill prescriptions and get any medications.
What is there for my family and me to do while visiting Bangalore?
Bangalore is a diverse, cosmopolitan city with attractions such as:
- ISKCON Temple
- Cubbon Park
- Wonderla Amusement Park
- Lalbagh Botanical garden
- UB city
- Orion Mall
- Bannerghtta National Park
After your visit
How can I get my medical records from Narayana Nethralaya?
Patients can request their records for all medical services provided by NN.