Guest Services Coordinator

Job Summary:
We are seeking a skilled and friendly waitress to join our team and play a vital role in creating an exceptional experience for our customers in the Doctors Lounge. The ideal candidate will possess patience, a warm personality, and perseverance to thrive in this customer-focused role.

Duties and Responsibilities:

• Provide excellent customer services to ensure guest satisfaction.
• Arrange and maintain table settings in the Doctors Lounge.
• Keep the Doctors Lounge neat and tidy at all times.
• Check products for quality and report any issues.
• Cooperate and communicate effectively with colleagues and doctors.
• Adhere to all relevant health guidelines issued by our hospital.
• Serve food and drink orders promptly and accurately.
• Check dishes and kitchenware for cleanliness and presentation, reporting any concerns.
• Carry used plates, glasses, and silverware to the kitchen for cleaning.
• Follow HIC health guidelines issued by the hospital.

Requirements:

• Education Qualification: Bachelor’s degree/Diploma in hospitality management.
• 0-3 years of proven experience as a waitress.
• Experience in developing constructive working relationships with colleagues and doctors.
• Good time management skills.
• Great interpersonal and communication skills.
• Team player with problem-solving abilities.
• High school diploma; food and safety training will be considered a plus.
• Active listening skills.
• Flexibility in working hours.

Skills Required:

• Attentiveness and patience for customers.
• Active listening and effective communication skills.
• Flexibility in working hours.

Your ultimate goal in this role is to provide excellent service at the Doctors Lounge, ensuring customer satisfaction and contributing to a positive overall experience.
If you meet these criteria and are enthusiastic about delivering exceptional customer service in a hospital environment, we welcome your application for this exciting opportunity.