My mother has gone through the cataract surgery with doctor Himanshu Matalia. The treatment has been excellent with extensive tests and diagnosis. All processes were explained clearly. TPA worked flawlessly with preauthorization as well as timely approvals. So, we are satisfied with the treatment. Suggestion: OPD queues are huge and time consuming due to very high number of patients. The hospital should try to streamline the process – like having a specific slot for post surgery inspections and some other slots where detailed diagnosis is required. They could also increase manpower for eyes general checkup which is currently a bottleneck. On the other part surgery part is handled way better than other places. That’s the most important part for us.
