This place is generally called as NN-4, we visited here for my father’s cataract consultation and surgery. We didn’t have appointment initially, but they accommodated our consultation with Dr. Chaitra Aroor. Saturday’s are more busy and need prior appointment, else you have to wait for 3hours which includes initial checkups and Diagnosis. Sunday is half a day and you may have to come in early for quick consultation. Dr. Chaitra is so polite and caring. Took time to analyze the readings and she is aware of what’s she is upto. She does surgeries on Mondays and Wednesdays every week and there are 6 patients minimum on those days for cataract surgery. Dr. Chaitra did surgery for my father’s both eyes and it was clean without any complications. The support staff is also polite and does their job more sincerely. The insurance people especially Pavithra was so helpful and was eager to sort out all problems and she did solve one for me. We can trust this hospital and staffs. The cost is reasonable and no extra charges unlike other hospitals like “eye foundation(recommend not to go there, as they are money minded)”. Cons:- Counsuling staff can be more elaborative and explain patients with more care. Give more options to patients and should have patience to explain all questions. They were rushing in my case. But, I feel they are fine when compared with other hospitals. Pharmacy staff behaviour is comparitively rude than other support staffs in the hospital. This has to be changed. Bit far from city, due to metro construction traffic is generally worse in Bannergatta road. Overall very good experience with NN-4. Will recommend this NN-4 over any other eye hospitals in Bangalore.
