For Doctor-Wise Review
Click Here
MRD # NumberFeedback
Ashwin Kumar (Google Review)
I would want to share my lasik experience at Narayana Netralaya: I visited on a saturday at the bannerghatta branch and being a weekend it was crowded. While entering the hospital, I had a small tussle with the security but the head of security was kind enough to calm me down. Next, the receptionist was very kind and helped me with the proceedings. I had to undergo an eyetest and meet doctor Naren Shetty. Dr Naren was very patient and explained the whole procedure clearly he even cleared all our doubts very well. I have never come across such a great experience with the doctor. The lasik was fixed for a week later, to be honest i was a bit scared but when i reached there the Dr helped me calm down and took really good care of me. He explained each and every procedure that he was doing. After every minute he made sure he ask me if I was dong fine. In the end I did not feel any pain and the whole procedure went very very smooth. I just want to conclude by saying I would definately recommend Dr Naren and Narayana Netralaya. Really happy with the surgery. No more glasses…
Krishnamurthi R (Google Review)
I got my mother in law aged 80 years operated for cataract a few months back. The operation was done nicely. All the staff and doctors were quite courteous and helpful. After our first experience I brought my sister from yeshvantpur and got her operated for contract for the second eye. She is having a better clear vision. We are very much impressed by the treatment and helpful nature of doctor and other staff. We are thankful to Narayana Nethralaya and Dr. Narendra who performed the operation very nicely. may God bless all and the hospital in the service of humanity.
Fatimah Mehnaz (Google Review)
My experience with Narayana Nethralaya(Bannerghatta Branch) was simply amazing.This hospital is best in its service with best doctors and very cooperative,friendly staffs.I highly recommended this place for all. I personally want to thank Dr Naren Shetty for being so humble and polite.He guided and motivated me a lot while undergoing SMILE surgery because of whome I feel I got my eyes back.Never seen such a wonderful Doctor before. Once again THANKU SO MUCH.
Dear Dr. Naren Shetty,
I am very much happy and impressed with your management and treatment of my cataract surgeries in my both eyes not only mine and also of my mrs. ( enti. Lakshmi bai in April, 2016) in your e steamed hospitals. I felt very happy with your hospitality and pleasant conversations with the patients and guidance for treatments. I observed that you are so active and energetic. Your entire staff also attending the patients on time and giving good guidance without any confusion and receiving with utmost pleasure. I have seen many corporate hospitals in hyderabad but never seen like yours. I felt there are no complaints to put forth on your hospitals. Really I am not praising you but expressing my factual feelings. Particularly I am very much thankful to you. Wish you all the best. With regards & thanks.
Sincerely,
Enti. Mallareddy, Asst. Commissioner for govt. exams, ( retrd). Hyderabad.
Abhishek Singh (Google Review)
Best for Lasik. Best in service and best doctors. Very friendly and understanding. Cost is also normal. I recommend it after my successful all laser Lasik on 23rd Sept. I recommend Dr Naren Shetty for Lasik.
Mangala Hegde (Google Review)
I personally thank Dr. Naren Shetty for being very generous, polite, explanative about the complete medical procedure. Overall it was a wonderful experience. Also the staffs were very good, caring, responsive, swift and professional. Note to forget Mr. Praveen , the staff of NN Castle street branch who referred us to one of the most humble Doctor Naren Shetty ??
Karan Raj (Google Review)
Had a wonderful experience with the staff in Narayana. Dr Naren Shetty was extremely helpful and supportive in the LASik. Thanks for the hospital services and professionalism.
Bharath Narasimhan (Google Review)
C48289 We approached Narayana Netralaya, Ashok Ngar Branch for a cataract operation to my wife Rukmani Narasimhan.The reception , the staff, Doctors, counselor, were kind and very responsive. Dr. Naren Shetty was very kind, encouraging the patient and performed the operation without any strain to the patient. The entire team of Dr. Naren Shetty was VERY GOOD, we had the satisfaction in selecting one of the VERY GOOD hospitals in BANGALORE. More over the insurance team was also taken quick action to get the approval. In short very caring Hospital.
Regards, Keep it up.
Rajagopalan Narasimhan Iyengar and Mrs. Rukmani Narasimhan.
Ajeesh Venugopalan (Google Review)
My mother in law was operated for cataract in Narayana @ bg road. Dr Naren Shetty and all the other staff was very cooperative and offered good service. She has got a clear vision now.
47225Dr Naren who operated my wife’s eyes for cataract is a wonderful doctor. He is so kind and full of humility and caring that words are not enough to describe. During operation, he has been encouraging and consoling my wife using the words like Maaji. We pray Lord Narayana to Bless him and give him all the wisdom and strength to serve the humidity.
It’s amazing and very satisfying experience to us.
Our best wishes.
46527All the staff are very polite and helpful. all doctor’s too are very professional and pleasant to talk to. the services provided of high quality. Dr.Naren Shetty is a very good professional and impressive doctor. and Dr.Collin as well a very kind and approachable doctor.
1164130very famous hospital what ever question we ask nobody gets angry staffs also very kind and helpful, Dr.Naren Shetty we never seen such a wonderful Dr
1194646the way Dr. Naren and his team take care of their patients.   The best guidence by the reception. thank you, everyone  i have interacted in the  hospital.  especially Dr. Naren Shetty and not forgetting the insurance team n Ms. Padma n Meenakshi
5013433All staff members are really polite and very helpful. I would like to thank Dr. Naren Shetty and Venkatesh who helped me a lot while undergoing LASIK surgery. Dr. Naren Shetty motivated me lots because of whom I got new eyes.
1153275Excellent doctor-naren shetty. all the services provided by your hospital is superb
5001584Attention and care. The doctor responsible, Dr. Naren Shetty was very polite and helpful
5005641The quick and prompt response at the reception and other test places. The best thing is Naren Shetty sir’s way of treatment and explanation about the problem and receiving are exceptional.
5010895Dr. Naren Shetty was exceptional. very professional and knowledgeable and at the same time very courteous, the Hospitality was good. doctors were very approachable
1203549Highly commendable professional approach excellent extremely happy and satisfied, Thank you Dr Naren Shetty very kind of you
47018We heard about your hospital earlier and used your hospital services that which is located near Iskon temple. Presently learnt about NN3 and visited it last week. we were impressed with the doctors whom we met ie Dr colins, Dr. Ashwini and Dr. Hemamalini, insurance Dept Mr. Eranaiah coordinator Ms Selvi and other staff in front office.
Most impressed was with Dr.Naren Shetty a young and enthusiastic doctor who performed cataract surgery with such an ease keeping in view patient’ s comfort and safety. We wish all the success and greater
achievements to the young and bubbling doctor Naren Shetty and all other doctors who are all working for this noble work.
46383care taken and process explained very clearly. Very efficient doctors who showed patience.. also impressed with your digital feedback system. well done and thank you, off course Dr.Colin standsout,the pillar I would say..Dr.Chaitra along with Dr.Naren
5013821cleanliness, behaviour of staff, information provided by Doctors.
5012927service and consultant, THANK to Dr.Naren Shetty and his team
B-833121Hospital Premises should be clean not like a govt hospital. Service was good. Hospital  should be clean and should take less consultant fees.
B833208NN is a very good eye hospital it provided more care to the patient. Of course I appreciate the care given by the staff. No they will provide all care no need to give any suggestions.
B833207Hospital and Hosp[ital staff are very good. No other Comments.
B 833205Instruction given by all staff from front desk to OPD doctors are very good.
B 833314Staff (Both doctor and support) are very good and support
B 830301Experienced doctors only facility. Really appreciate Dr Zameer for her patient and suggestions
B833574Cleanliness, systematic and Accommodative. Too much time consumed in waiting just for basic consultation. 4 hrs is too much waiting (11:15 to 4:50)
B 824961Nice Environment. Dr Adrian is really superb doctor . I have ever seen. He Totally satisfied me my concern.  If patient is coming for more than the 3 visits then you shouldn’t charges him/her.
B 834017Dr Himanshu promptness and explanations. You could start taking appointments it is a long wait.
B809778All is quite well. Dr himanshu is quite good. Pre booking would be nice. We travelled all the way from Indiranagar and started at 8am had to wait a long time.
B834078All staff members caring and hospital cleaning is fully impressed.
B831274The complete check up for eye is nice. Lab technicians. I Come for the first time doctor suggested me some medicine and asked me to for next time. When I came for 2nd time I paid four hundred but doctor that this infection is common now and use the same medications. see for this small thing I have paid  400 again it ok. But how poor people can pay whenever they visit the hospital  for these kind of small suggestions . Kindly increase the validity of consultation fee from 7 days to 40 days or one month.
B822482Through check up better co ordination between all department . hospitality people are very soft spoken. Patience  of staff ,lot of people ask lots of questions bu they respond politely . I would like to Dr. Haminashu and Dr Trisha for taking care of my child. He (son) is  way better, I like their professionalism and appreciate their knowledge. You are already a role model  only parking place could be better manage.
B834243In This hospital I Find clean and very good nurses and they are  so helpful. I feel good to come this hospital.
B834227Overall good but optical words commitment are not satisfied me.
B799654Process .Very good in nature. Not now everything is fine.
B834659I would appreciate the doctor Sindhu Kannan for her great job.
B834902Cleanness is maintained very well all over the hospital nurses take care patients very well. I Like to appreciate Dr Fairoz . She is very care and explained all treatment she had given to the patient. Please improve the discharge procedures.
B835202The way they treat and Help to move to different consultants rooms really appreciated. Only delay was a the reception for ID creation as they were very busy and no that co operative.
214837The entire staff are excellent and are doing an excellent job both in opd and ot. the entire team is superb
my child didn’t even have pain. we are so grateful. thank you all
1176597The entire experience was excellent …the help teams were very efficient….very happy with our experience!
I think the process is streamlined and effective and highly professional. ..the setup for both patient and attendents is efficient.
all the support staff were awesome!
5016298Care and guidance, Regards consultant and dr Naren Shetty
47431my mother felt very good and relaxed during operation, Dr. Naren
1221255Doctor’s conversation with the patient Dr Naren Shetty
1120577the overall service provided by the doctors till the nurses  and counsellors very satisfactory. thank you. everyone is very polite, not one person. all of them.  Dr Naren Shetty also spoke very nicely
1218434Ambience, educatiNG THE patient. all staffs are very cooperative. Excellent doctors.I am very happy with Dr.Naren Shetty and his attention towards patient
508212All the staff members were very helpful. Dr. Naren Shetty
1176597The entire experience was excellent …the help teams were very efficient….very happy with our experience!
I think the process is streamlined and effective and highly professional. ..the setup for both patient and attendents is efficient.
all the support staff were awesome!
1189156Insurance process can be improved along with the cost of surgery.
5008149Ambience is awesome…the order and the fastness of seeing patient is good. optical store prices are bit heavy
5008109Trained staffs
Please promote in and around area ….people hardly knows that one of the best hospital is near by.
1188542Well laid down procedures in all rooms and floors
Staff attending before and after OT are cooperative and very clear with instructions
1188482The care and treatment is awesome and most favourite n respectful doctor Mr. Rohit Shetty. A very nice doctor .
kindly maintain same. one of the best hospital.
22633More than 20 years I am the patient here and extremely happy
1189613appreciate the process built which is smooth. appriciate each individuals on the ownership and care provided. thank you
478302Overall process of surgery was extremely good and I would definitely recommend others get use of this high technology.
Overall staff has been trained well to the blende of local culture
5007920Courteous doctors and staff
Pls give out small star stickers/happy face stickers to reward children for cooperating with the tests. Appreciate dr.varsha. and her team
1187814A highly busy hospital, but yet the most efficient personal and warm attention. truly an exhilarating happy experience
every single person we interfaced was unbelievable warm smiling close attention to us and we saw this with every patient
1187885Udupa Sir greeted us very well in the morning and suggested regarding the eye care to be taken after surgery and made us feel homely. . Thanku Udupa sir..
Naresh helped us in getting appointments and consultation and ensured quick service.
568163The welcome greet at the arrival the way doctor speak to the patient was so kind
Appreciate cash less process and the specialist doctors and assistance provided by the co ordinators
The only suggestion is please equip the 3rd floor with air condition facility as it is too hot during summer and It is near to impossible to bear the same, may little more can be charged to the patients to avail this comfort
522804Dr Narendra is a very impressive and best doctor and he was very helpful in explaining the condition of patient and recommending for surgery.
1185677Impressed with the ambience and response of doctors and other professionals Doctors.
If you could be able to provide seating for more ppl as many patients were standing because of lack of vacancy for sitting.
1119050Upgraded with latest technology and equipment and doctors are excellent.
Overall very satisfactory
It is costly for many people so if you improve with scaling or no of frequency on large scale like operation cost will come down so that it will benefit lots other common people
1187432Doctor Bhanumati – Very efficient and quick in . Very satisfactory response. Received “The Best”  treatment and results was very very positive in 2 days.
5006862Hygiene, overall care, timely treatment. Dr Naren Shetty was kind enough in treating my aged mom and procedure was successfully done.
5007082we’re thoroughly satisfied by talk with doctors. Had a good experience. Krishna and Dr Narendra KP were really helpful in making me understand each and every point of concern. Thanks a lot.
5007029Hospitality, modern equipment’s and latest facilities impressed a lot. Apart from this, the overall service and management was very good and hope it continues the same in future . the hygiene factor was very high and good. Also assistance extended by Mrs Sharenia during eye check and diagnosis.
424444Very good. i will recommend all to come here. my father had lots of issues in the eyes. got both eyes operated ,3 yrs back. doing very well. now my mother got both eyes operated. All staff are good especially the counseling Dept. very patient and soft spoken. They attend to all our doubts
Thanks to Narayana Nethtralaya Nethralaya for providing excellent service to patient. Your team understand the mindset of patient and extremely helpful and service patients with humane touch, please pass on our sincere thanks to Dr Yatish, Veeresh,Chaithra and Hemavathy
1184365I am very much impressed by promptness and care towards patients by each and every employee of the institute. I feel lucky to be treated by you. Thank you.
Kanakaraju.
229983Excellent service and wonderfully organized way of carrying out the required procedures. Very helpful and kind staff. Above all, our Doctor, Dr. Rajesh S Kumar has been excellent and super kind and has been wonderful throughout the process. It feels like visiting family and friends every time we visit. Thank you! You are all doing an amazing job! Also, the gentleman clad in a formal suit at the reception has been very helpful.
1183745It was very systematically done and have no issue with the procedure Staff was very courteous.
1139329The care taken by every staff at all levels is very impressive the patients feel pampered and comfortable
1183872Impressed with the whole n sole team work in the hospital.
I am heartily thankful for the hospitality everyone. wish you all happy time everyday.
5005641The quick and prompt response at the reception and other test places. The best thing is Naren Shetty sir’s way of treatment and explanation about the problem and receiving are exceptional.
5006521The team NARAYANA NETHRALAYA is very friendly and makes the patients feel comfortable.
1176087Excellent customer satisfaction.
My special thanks to Dr Sudeep das for having taken special care in the operation theatre.
Thanks
VG Jagannath
1176087The team work. Staff accompanied from one station to other.
All staff are very kind and helpful.
I admire CMD for having build and nurtured an excellent and cooperative team.
Dr Sudeep das was very helpful in explaining all the details and I thank him profusely for having done a excellent procedure.
1166075It’s a nice visit to narayana hospital. Kind hearted faculty members. I appreciate the good work done by all staffs.
Good treatment and hospitality, fantastic facilities. keep the good work going.
1182296Over all service and treatment was too good with proper explanation.
Dr. Bhujang Shetty Sir and Dr. Sudeep Das and also like to thank each and every supporting staff.