My name is srividya. I had approached Narayana netralaya for a LASIK operation. The first thing I liked about the hospital is that we are attended by a PR at the very entrance who will guide us to the right place. Then all the staff are curtuous and well organized. When the tests are conducted the technicians will explain what they are going to do, thereby we are mentally prepared and do not panic. The staff guide us from place to place personally and do not make the patients to search where to go for the next test. As such I was very nervous about the operation. Knowing this Dr Rohit shetty comforted me and filled me with courage in the operation theater. Overall it was a very efficient place well planned and good curtuous people who take good care of people who approach them I must say it was a cake walk for me to go through the entire process.