Dr. Arthi Rasquinha Got the Cataract surgery done for my father here. From the initial consultation to the post surgery check up, it was a very smooth and relaxed experience, with absolutely no room for ambiguity.Here are some pointers that stood out for us:
– The patient goes through a linear journey enabled by a process defined departments that cover every aspect
– Counseling sessions before and after surgery
– Quick processing of cashless medical policy claims
– Clear and lucid instructions (written and oral) for pre-surgery preparation and post-surgery recovery
– Majority of the staff is multi-lingual, accommodating diversity
– Awareness videos on TVs located in all waiting areas

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