need to share my recent experience at Narayana Nethralaya on Bannerghatta Road mainly in order to give credit where its due. Very clearly, Dr.Subash Chandra is a specialist who cares about his patients and goes above and beyond the call of his duty to ensure that all my concerns were addressed comprehensively and thoroughly. My thanks to him and also to optometrist Hemanth, whose accurate readings and eye power analysis resulted in a pair of progressive lens that needed no time to acclimatise and from day one, were so comfortable that they seemed a natural extension of my vision. Also, I owe thanks to Kumar at the Ben Franklin store, for his excellent coordination skills, which made me feel extremely satisfied as a customer. I do very much appreciate this team for being an example of how professionalism and commitment to good service are the hallmarks of the medical fraternity.