My visit to Narayana Nethralaya happened by chance . On the recommendation of a friend to take a second opinion – I happened to call the only number available . Ms. Hameeda who patiently heard me out and promptly gave me an appointment with Dr. Naren Shetty(little did I know how good he was). Ever since, I’ve gone back many times with family and friends who needed an eye consult. Dr. Naren Shetty is an excellent surgeon who will patiently answer all queries and calm frayed nerves(especially since its the eyes). A special mention about Ms. Hameeda who not only helps schedules the appointment with the doctor but also constantly is in touch to ensure you keep it!! The staff especially the gentleman at the entrance who is always checking on a patient after the consult and recommending a review (he doesn’t insist it be good.. But just checks if you are indeed satisfied.. A year later on a recent visit i noticed this gentleman had been elevated in rank. Truly well deserved!!). Thank YOU to all the doctors and staff at Narayana Nethralaya for the world class service and ensuring customer satisfaction is always #1 !!

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