I am Mrs. Hamsa, at the outset, I would thank Narayana Nethralaya for being so helpful and so graciously extending your services all through my cataract operations (left and right eye). One of the first thoughts that impressed me most , the moment I went to the registration desk, it was meticulous and smooth file movement ( as all my medical documents) were as per the hospitals requirements. I felt a kind of “no stress” ” no worries” as I finished each test with alacrity! Here I would like to convey my deep appreciation for the kind and ever ready help given to me by staff members. Their interrelationship with me as a patient was tremendous, polite and their personal care to even sometimes escort me to the door of the lab! now this gesture I appreciate and it really calmed me, in a sense that I did not have to ‘search’! Thank you staff and doctors of Narayana Nethralaya, and to Dr. Hema Malini for her wonderful eye care given to me. I left Narayana Nethralaya with a ‘smile’, feeling safe and happy. Glad that NN sends each patient illuminating the “I”. Wishing NN the best in all their endeavours.