Narayana Nethralaya Reviews & Testimonials

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Ashwin Kumar (Google Review)
I would want to share my lasik experience at Narayana Netralaya: I visited on a saturday at the bannerghatta branch and being a weekend it was crowded. While entering the hospital, I had a small tussle with the security but the head of security was kind enough to calm me down. Next, the receptionist was very kind and helped me with the proceedings. I had to undergo an eyetest and meet doctor Naren Shetty. Dr Naren was very patient and explained the whole procedure clearly he even cleared all our doubts very well. I have never come across such a great experience with the doctor. The lasik was fixed for a week later, to be honest i was a bit scared but when i reached there the Dr helped me calm down and took really good care of me. He explained each and every procedure that he was doing. After every minute he made sure he ask me if I was dong fine. In the end I did not feel any pain and the whole procedure went very very smooth. I just want to conclude by saying I would definately recommend Dr Naren and Narayana Netralaya. Really happy with the surgery. No more glasses…
Dear Dr. Naren Shetty,
I am very much happy and impressed with your management and treatment of my cataract surgeries in my both eyes not only mine and also of my mrs. ( enti. Lakshmi bai in April, 2016) in your e steamed hospitals. I felt very happy with your hospitality and pleasant conversations with the patients and guidance for treatments. I observed that you are so active and energetic. Your entire staff also attending the patients on time and giving good guidance without any confusion and receiving with utmost pleasure. I have seen many corporate hospitals in hyderabad but never seen like yours. I felt there are no complaints to put forth on your hospitals. Really I am not praising you but expressing my factual feelings. Particularly I am very much thankful to you. Wish you all the best. With regards & thanks.
Sincerely,
Enti. Mallareddy, Asst. Commissioner for govt. exams, ( retrd). Hyderabad.
Abhishek Singh (Google Review)
Best for Lasik. Best in service and best doctors. Very friendly and understanding. Cost is also normal. I recommend it after my successful all laser Lasik on 23rd Sept. I recommend Dr Naren Shetty for Lasik.
Mangala Hegde (Google Review)
I personally thank Dr. Naren Shetty for being very generous, polite, explanative about the complete medical procedure. Overall it was a wonderful experience. Also the staffs were very good, caring, responsive, swift and professional. Note to forget Mr. Praveen , the staff of NN Castle street branch who referred us to one of the most humble Doctor Naren Shetty ūüėÉūüĎĆ
Karan Raj (Google Review)
Had a wonderful experience with the staff in Narayana. Dr Naren Shetty was extremely helpful and supportive in the LASik. Thanks for the hospital services and professionalism.
Bharath Narasimhan (Google Review)
C48289 We approached Narayana Netralaya, Ashok Ngar Branch for a cataract operation to my wife Rukmani Narasimhan.The reception , the staff, Doctors, counselor, were kind and very responsive. Dr. Naren Shetty was very kind, encouraging the patient and performed the operation without any strain to the patient. The entire team of Dr. Naren Shetty was VERY GOOD, we had the satisfaction in selecting one of the VERY GOOD hospitals in BANGALORE. More over the insurance team was also taken quick action to get the approval. In short very caring Hospital.
Regards, Keep it up.
Rajagopalan Narasimhan Iyengar and Mrs. Rukmani Narasimhan.
Ajeesh Venugopalan (Google Review)
My mother in law was operated for cataract in Narayana @ bg road. Dr Naren Shetty and all the other staff was very cooperative and offered good service. She has got a clear vision now.
47225 Dr Naren who operated my wife’s eyes for cataract is a wonderful doctor. He is so kind and full of humility and caring that words are not enough to describe. During operation, he has been encouraging and consoling my wife using the words like Maaji. We pray Lord Narayana to Bless him and give him all the wisdom and strength to serve the humidity.
It’s amazing and very satisfying experience to us.
Our best wishes.
46527 All the staff are very polite and helpful. all doctor’s too are very professional and pleasant to talk to. the services provided of high quality.¬†Dr.Naren Shetty is a very good professional and impressive doctor. and Dr.Collin as well a very kind and approachable doctor.
1164130 very famous hospital what ever question we ask nobody gets angry staffs also very kind and helpful, Dr.Naren Shetty we never seen such a wonderful Dr
1194646 the way Dr. Naren and his team take care of their patients.   The best guidence by the reception. thank you, everyone  i have interacted in the  hospital.  especially Dr. Naren Shetty and not forgetting the insurance team n Ms. Padma n Meenakshi
5013433 All staff members are really polite and very helpful. I would like to thank Dr. Naren Shetty and Venkatesh who helped me a lot while undergoing LASIK surgery. Dr. Naren Shetty motivated me lots because of whom I got new eyes.
1153275 Excellent doctor-naren shetty. all the services provided by your hospital is superb
5001584 Attention and care. The doctor responsible, Dr. Naren Shetty was very polite and helpful
5005641 The quick and prompt response at the reception and other test places. The best thing is Naren Shetty sir’s way of treatment and explanation about the problem and receiving are exceptional.
5010895 Dr. Naren Shetty was exceptional. very professional and knowledgeable and at the same time very courteous, the Hospitality was good. doctors were very approachable
1203549 Highly commendable professional approach excellent extremely happy and satisfied, Thank you Dr Naren Shetty very kind of you
47018 We heard about your hospital earlier and used your hospital services that which is located near Iskon temple. Presently learnt about NN3 and visited it last week. we were impressed with the doctors whom we met ie Dr colins, Dr. Ashwini and Dr. Hemamalini, insurance Dept Mr. Eranaiah coordinator Ms Selvi and other staff in front office.
Most impressed was with Dr.Naren Shetty a young and enthusiastic doctor who performed cataract surgery with such an ease keeping in view patient’ s comfort and safety. We wish all the success and greater
achievements to the young and bubbling doctor Naren Shetty and all other doctors who are all working for this noble work.
46383 care taken and process explained very clearly. Very efficient doctors who showed patience.. also impressed with your digital feedback system. well done and thank you, off course Dr.Colin standsout,the pillar I would say..Dr.Chaitra along with Dr.Naren
5013821 cleanliness, behaviour of staff, information provided by Doctors.
5012927 service and consultant, THANK to Dr.Naren Shetty and his team
B-833121 Hospital Premises should be clean not like a govt hospital. Service was good. Hospital  should be clean and should take less consultant fees.
B833208 NN is a very good eye hospital it provided more care to the patient. Of course I appreciate the care given by the staff. No they will provide all care no need to give any suggestions.
B833207 Hospital and Hosp[ital staff are very good. No other Comments.
B 833205 Instruction given by all staff from front desk to OPD doctors are very good.
B 833314 Staff (Both doctor and support) are very good and support
B 830301 Experienced doctors only facility. Really appreciate Dr Zameer for her patient and suggestions
B833574 Cleanliness, systematic and Accommodative. Too much time consumed in waiting just for basic consultation. 4 hrs is too much waiting (11:15 to 4:50)
B 824961 Nice Environment. Dr Adrian is really superb doctor . I have ever seen. He Totally satisfied me my concern.  If patient is coming for more than the 3 visits then you shouldn’t charges him/her.
B 834017 Dr Himanshu promptness and explanations. You could start taking appointments it is a long wait.
B809778 All is quite well. Dr himanshu is quite good. Pre booking would be nice. We travelled all the way from Indiranagar and started at 8am had to wait a long time.
B834078 All staff members caring and hospital cleaning is fully impressed.
B831274 The complete check up for eye is nice. Lab technicians. I Come for the first time doctor suggested me some medicine and asked me to for next time. When I came for 2nd time I paid four hundred but doctor that this infection is common now and use the same medications. see for this small thing I have paid  400 again it ok. But how poor people can pay whenever they visit the hospital  for these kind of small suggestions . Kindly increase the validity of consultation fee from 7 days to 40 days or one month.
B822482 Through check up better co ordination between all department . hospitality people are very soft spoken. Patience  of staff ,lot of people ask lots of questions bu they respond politely . I would like to Dr. Haminashu and Dr Trisha for taking care of my child. He (son) is  way better, I like their professionalism and appreciate their knowledge. You are already a role model  only parking place could be better manage.
B834243 In This hospital I Find clean and very good nurses and they are  so helpful. I feel good to come this hospital.
B834227 Overall good but optical words commitment are not satisfied me.
B799654 Process .Very good in nature. Not now everything is fine.
B834659 I would appreciate the doctor Sindhu Kannan for her great job.
B834902 Cleanness is maintained very well all over the hospital nurses take care patients very well. I Like to appreciate Dr Fairoz . She is very care and explained all treatment she had given to the patient. Please improve the discharge procedures.
B835202 The way they treat and Help to move to different consultants rooms really appreciated. Only delay was a the reception for ID creation as they were very busy and no that co operative.
214837 The entire staff are excellent and are doing an excellent job both in opd and ot. the entire team is superb
my child didn’t even have pain. we are so grateful. thank you all
1176597 The entire experience was excellent …the help teams were very efficient….very happy with our experience!
I think the process is streamlined and effective and highly professional. ..the setup for both patient and attendents is efficient.
all the support staff were awesome!
5016298 Care and guidance, Regards consultant and dr Naren Shetty
47431 my mother felt very good and relaxed during operation, Dr. Naren
1221255 Doctor’s conversation with the patient¬†Dr Naren Shetty
1120577 the overall service provided by the doctors till the nurses  and counsellors very satisfactory. thank you. everyone is very polite, not one person. all of them.  Dr Naren Shetty also spoke very nicely
1218434 Ambience, educatiNG THE patient. all staffs are very cooperative. Excellent doctors.I am very happy with Dr.Naren Shetty and his attention towards patient
508212 All the staff members were very helpful. Dr. Naren Shetty
1176597 The entire experience was excellent …the help teams were very efficient….very happy with our experience!
I think the process is streamlined and effective and highly professional. ..the setup for both patient and attendents is efficient.
all the support staff were awesome!
1189156 Insurance process can be improved along with the cost of surgery.
5008149 Ambience is awesome…the order and the fastness of seeing patient is good.¬†optical store prices are bit heavy
5008109 Trained staffs
Please promote in and around area ….people hardly knows that one of the best hospital is near by.
1188542 Well laid down procedures in all rooms and floors
Staff attending before and after OT are cooperative and very clear with instructions
1188482 The care and treatment is awesome and most favourite n respectful doctor Mr. Rohit Shetty. A very nice doctor .
kindly maintain same. one of the best hospital.
22633 More than 20 years I am the patient here and extremely happy
1189613 appreciate the process built which is smooth. appriciate each individuals on the ownership and care provided. thank you
478302 Overall process of surgery was extremely good and I would definitely recommend others get use of this high technology.
Overall staff has been trained well to the blende of local culture
5007920 Courteous doctors and staff
Pls give out small star stickers/happy face stickers to reward children for cooperating with the tests. Appreciate dr.varsha. and her team
1187814 A highly busy hospital, but yet the most efficient personal and warm attention. truly an exhilarating happy experience
every single person we interfaced was unbelievable warm smiling close attention to us and we saw this with every patient
1187885 Udupa Sir greeted us very well in the morning and suggested regarding the eye care to be taken after surgery and made us feel homely. . Thanku Udupa sir..
Naresh helped us in getting appointments and consultation and ensured quick service.
568163 The welcome greet at the arrival the way doctor speak to the patient was so kind
Appreciate cash less process and the specialist doctors and assistance provided by the co ordinators
The only suggestion is please equip the 3rd floor with air condition facility as it is too hot during summer and It is near to impossible to bear the same, may little more can be charged to the patients to avail this comfort
522804 Dr Narendra is a very impressive and best doctor and he was very helpful in explaining the condition of patient and recommending for surgery.
1185677 Impressed with the ambience and response of doctors and other professionals Doctors.
If you could be able to provide seating for more ppl as many patients were standing because of lack of vacancy for sitting.
1119050 Upgraded with latest technology and equipment and doctors are excellent.
Overall very satisfactory
It is costly for many people so if you improve with scaling or no of frequency on large scale like operation cost will come down so that it will benefit lots other common people
1187432 Doctor Bhanumati – Very efficient and quick in . Very satisfactory response. Received “The Best” ¬†treatment and results was very very positive in 2 days.
5006862 Hygiene, overall care, timely treatment. Dr Naren Shetty was kind enough in treating my aged mom and procedure was successfully done.
5007082 we’re thoroughly satisfied by talk with doctors. Had a good experience. Krishna and Dr Narendra KP were really helpful in making me understand each and every point of concern. Thanks a lot.
5007029 Hospitality, modern equipment’s and latest facilities impressed a lot. Apart from this, the overall service and management was very good and hope it continues the same in future . the hygiene factor was very high and good. Also assistance extended by Mrs Sharenia during eye check and diagnosis.
424444 Very good. i will recommend all to come here. my father had lots of issues in the eyes. got both eyes operated ,3 yrs back. doing very well. now my mother got both eyes operated. All staff are good especially the counseling Dept. very patient and soft spoken. They attend to all our doubts
Thanks to Narayana Nethtralaya Nethralaya for providing excellent service to patient. Your team understand the mindset of patient and extremely helpful and service patients with humane touch, please pass on our sincere thanks to Dr Yatish, Veeresh,Chaithra and Hemavathy
1184365 I am very much impressed by promptness and care towards patients by each and every employee of the institute. I feel lucky to be treated by you. Thank you.
Kanakaraju.
229983 Excellent service and wonderfully organized way of carrying out the required procedures. Very helpful and kind staff. Above all, our Doctor, Dr. Rajesh S Kumar has been excellent and super kind and has been wonderful throughout the process. It feels like visiting family and friends every time we visit. Thank you! You are all doing an amazing job! Also, the gentleman clad in a formal suit at the reception has been very helpful.
1183745 It was very systematically done and have no issue with the procedure Staff was very courteous.
1139329 The care taken by every staff at all levels is very impressive the patients feel pampered and comfortable
1183872 Impressed with the whole n sole team work in the hospital.
I am heartily thankful for the hospitality everyone. wish you all happy time everyday.
5005641 The quick and prompt response at the reception and other test places. The best thing is Naren Shetty sir’s way of treatment and explanation about the problem and receiving are exceptional.
5006521 The team NARAYANA NETHRALAYA is very friendly and makes the patients feel comfortable.
1176087 Excellent customer satisfaction.
My special thanks to Dr Sudeep das for having taken special care in the operation theatre.
Thanks
VG Jagannath
1176087 The team work. Staff accompanied from one station to other.
All staff are very kind and helpful.
I admire CMD for having build and nurtured an excellent and cooperative team.
Dr Sudeep das was very helpful in explaining all the details and I thank him profusely for having done a excellent procedure.
1166075 It’s a nice visit to narayana hospital. Kind hearted faculty members. I appreciate the good work done by all staffs.
Good treatment and hospitality, fantastic facilities. keep the good work going.
1182296 Over all service and treatment was too good with proper explanation.
Dr. Bhujang Shetty Sir and Dr. Sudeep Das and also like to thank each and every supporting staff.

Humorous Testimonial from a Narayana Nethralaya Cataract Patient.
_____________________________________________________
An Obituary for Two Cats – Mr G B Talgery
They entered my life surreptitiously, like cats always do. And slowly started making a nuisance of themselves, like cats always do. They were recently laid to rest with appropriate honours. A bit of the background.
I had perfect 6/6 vision from childhood and my passion was aeroplanes. I used to spend all my pocket money on dog-eared aviation magazines from a Raddiwala’s shop on 8th cross. I was 12 when I flew for the first time (an achievement, 65 years back), as I sneaked into a group which was being taken for a 30 minute joy flight in a Dakota, piloted by the legendary Suranjan Das, who was Wing Commander and Chief Test Pilot of HAL at that time. I wanted to become a pilot. But something was lacking – probably a strong determination – and I remained firmly grounded.
After I started wearing glasses in my late 40s, I used to have a periodic check up to see if any change was required. I was cautioned about early signs of a cataract, about 4 years back (2010) with the assurance that there was no need for any urgent or immediate remedy. Jyoti had Cataract surgery for both her eyes before our trip to Sweden in June 2013, and we decided to have mine after we returned.
After many postponements, we ushered the New Year 2015 with my getting something close to a new pair of eyes. On the D day, Jan 21st, I was prepared like a Hokkal (bride). All my jewellery and embellishments like hearing aid, glasses, gold chain with a Rudraksh, ring, cell phone and wrist watch were removed. Looking pretty stupid in a gown and headgear, I was ceremoniously led by the elbow, to the OT by an orderly. The procedure itself is short and painless. We said Sayonara to my two cataracts over the next couple of weeks, one at a time.
Now I am able to see rich colours on the TV like never before, read the cricket score without moving from my seat and see razor sharp images of Arnub Goswamy shaking a bunch of papers, intimidating, brow-beating and tormenting everyone and admire Karan Thapar’s exquisitely tailored suits, perfectly knotted tie, silver mane and dignified demeanour.
I owe the success of this surgery to Jyoti’s persistence, devoted and disciplined administration of a hazaar eye drops everyday from day one, the professional competence of Dr Mathew Kurian and his fine team and the friendly, courteous treatment we received at the Narayana Nethralaya.
The other day, I sauntered into the Nightingales elders centre sporting the protective, wrap -around glasses provided by Nethralaya. Swati noticed it and asked me and I told her about the surgery. “How do you feel now?” she wanted to know.
“How do I feel?. Well, earlier, even after straining my eyes, I used to bump into old guys. Now I can spot a pretty lady a mile away”, I said.
“I had better warn the Wednesday ladies group” said Swati, while her colleagues nodded……..

Dear Gp Capt Mittal,

I was very pleasantly surprised when U sought me out in NN waiting Hall on 030914. After my retirement, I have CN a complete degradation of such niceties in our society. So Ur approach was a perfumed wind in an otherwise morose present day outlook. I thank U 4 UR show of concern in my operations in NN.

That NN is highly acclaimed in the concerned circles is well known. I had 2 personally C & Xperience the ambience in NN 2 appreciate it. Let me say that the experience has left me humbled at what NN is doing 2 ameliorate the acute suffering of mankind. I compliment the movers of NN on their tremendous zeal 2 C that top class facilities R provided 2 1 & all.

My cataract operations were conducted very ably by Dr Mathew Kurian on 2807 & 030914 4 the right & left eye resp without a blemish. By the time I realized, he had completed the procedures. My visit the following days were also equally efficiently handled by he & his quiet staff – much 2 my satisfaction. I am completely satisfied with the work of NN. It is difficult 2 single out any 1 in particular, 4 there R many who need 2 B complimented. Suffice it 2 aver that the end result is exceptionally satisfying.

I would like 2 place on record my sincere happiness @ what NN is doing. I wish NN & its management all the best in their endeavours & God Speed.
Do please convey my personal compliments 2 Dr Mathew Kurian & Dr Bhujanga Shetty. I am sure NN will C better days ahead.
My Regards,
Gp Capt P U Bhat

I am extremely satisfied with the way I was attended to my eye problem. I thank all the doctors concerned and the rest of the staff for all the courtisies and professional approach.

V.Govindraj.

Priyanka, Mary & team, Great job done. Keep it up.

I gather that the patient’s attendant complained of giddiness, and the team immediately responded and Dr Keerthy Shetty came, saw him on the OT floor, and as he suspected a mild stroke, the patient was rushed to his neurologist at Vikram Hospital.

I recently had a cataract operation at your facility in Rajajinagar (Bangalore) and wanted to place on record my deep appreciation for the professionalism and care. You have a world class facility and a wonderful team – doctors, nurses and support staff.

I also wanted to mention that my husband had a medical situation just as I came back from the operation theatre and your team responded rapidly and with great care in a situation which was beyond the call of duty.

Thank you very much for all that you do.

Warmly,
Phyllis Farias

It was a great pleasure visiting your hospital.I particularly appreciate the trained personal who were very helpful and the interdepartmental visit was smooth. My personal thanks and congratulations to Dr,Bhujang Shetty for a heading a great institution..

Dr. S.B.Belani

I am writing this letter in appreciation and full satisfaction of the services and medical expertise rendered at Narayana Nethralaya, Rajajinagar, Bangalore. During the past three years, I had availed the expertise of Narayana Nethralaya on several occasions. During March ‚Äď May 2011, I had undergone successful cataract surgeries on both my eyes, ably performed by Dr. Sudeep Das. I am very happy after the cataract surgery. I felt very comfortable and reassured by the expert medical treatment rendered by Dr. Sudeep Das who was ever willing to explain all the technicalities and modern advancements in cataract surgery. The services of all supporting staff and health personnel were excellent. On subsequent visits, I could obtain and in fact enjoy similar warm hospitality and timely help. All needs were promptly looked after and the patient is helped with various test formalities.
I am impressed and extremely happy with the services rendered by Narayana Nethralaya to one and all in a spirit of service, dedication and affordability.

Prof. K. A. Natarajan
594, 10th cross, III Block
B.E.L.Layout
VIDYARANYAPURA
Bangalore-560097

I must congratulate the Doctors and the Staff at Narayana Nethralaya-1 for their competence and efficency in patient handling. I appreciate their sense of involvement and their effort to make the patient very comfortable.

Even though the work load is heavy, all patients are attended to individually. My special thanks to Ms. Reshma and Ms. Meenakshi Ravi for taking good care of me. I will strongly recommend NN to any of my patients seeking Eye care.

My best wishes to Dr. Bhujang Shetty and his team for providing quality Eye care to society.

Dr. H. Satishchandra

Dear Dr. Shetty,
My name is Mr Lamhaouchi. I was one of your patients last month for a cataract and right eye control.
You performed a laser surgery on my left eye to clear it from a cataract and after a deep examination; you informed me and confirmed my suspicion relating to the use of my right eye.

This is just to let you know that I am back home (to Morocco) and I carry out my business activities as I did before.
My e-mail is just to let you know, that during my stay in Bangalore and particularly in your clinic, how much I was impressed by your, (and your colleagues as well) kindness and professionalism. I appreciate very much the time and the patience you dedicated to me at a particular moment where every confidence vanished from my mine. You managed to re-establish it and I was very grateful. Your attitude gave me so much confidence that, as you may have noticed, I didn’t hesitate a second to let you work on my left eye knowing perfectly that this trust would never have been given to any other doctor.

Dr Shetty, please accept my warm thanks for all you have done to make my, and my family stay in Bangalore as comfortable and trustworthy as possible.

Once again, many thanks for re-establishing my sight and I now carry on my everyday activity in full confidence in me.

Please pass on my best regards to all your colleagues and I hope to see you when back for a control.

Yours,
Lamhouchi

Date: 25/12/2011
From,
Mrs H D Dinanayaka
697, Kotte Road,
Ethulkolle, Sri Lanka
T.P No:0094718152050

To,
Mr. Chairman
Narayana Nethralaya
Bangalore.

A token of Appreciation and Gratitude

We are Sri Lankans, my sister Kanthi Lalitha (Patient I D No.******) lost both her eye sight after a heart surgery in Sri Lanka. She is only 72 years old and we were very helpless. We prayed for Sai Baba and through the internet we were able to contact Cynthia Roy (International Patient Coordinator at Narayana Nethralaya ) she was so efficient that she took immediate steps to lead us in the correct path. At the entrance we were met by the Manager Public Relation Mr. B.P.C Kusha who always bears a smiling face to help everyone who comes to Narayana Nethralaya. People like Mr. B.P.C Kusha is a good example for every country. We feel that he is more than a Manager Public Relation as he is a person who could speak to the heart of every human being who comes to this heavenly place Narayana Nethralaya. The manner he speaks makes us forget that we are aliens and the sayings on your walls ‚ÄúI Am Everywhere‚ÄĚ, ‚Äú I am out there‚ÄĚ ‚ÄúI am in here‚ÄĚ is very true and correct.

At the Retina Section Dr. Shreya Shetty the manager, Kshama Shetty counselor and Secretary of Dr. Naresh took the necessary steps to make us meet Dr. Naresh Kumar Yadav, the Chief Consultant in the Retina Section. I have no words to describe his impressive personality, efficiency, remarkable knowledge, medical advise and his prompt and accurate services made us have faith and belief at Narayana Nethralaya. I can say he is the best Retina Doctor in the whole world. Now my sister is recovering very fast. How happy we are we can call Dr. Naresh a (Living God) may he live a long and healthy life. We were able to contact him at anytime within the 24 hours of the day. This brought us great relief. Whenever we go for medical tests to the Retina Section Girish (Dr. Naresh’s) Assistant was there with a smiling face to put the necessary eye drops and carry the files up and down non-stop. We could watch him doing his duties very efficiently. We can never forget Harsha Dr Naresh’s Assistant, Anuradha and Shakthivelu the pressure checker doing their duties to ones own abilities.

Credit should go to the Glaucoma Department to Mr. Girish Kamath, Manager of Glaucoma Dept. was prompt and accurate in his duties. He treats foreigners and locals alike. Dr. Sathi Devi, Consultant Glaucoma Department was really remarkable.

I thank you Mr. Chairman and your Deputy Chairman for being so kind and helpful that made us gain confidence and feel at home in your presence. We hope and pray that you will be able to open up a Narayana Nethralaya in Sri Lanka in the near future. I wish you Mr. Chairman your staff and your team of doctors ‚ÄúA VERY HAPPY AND PROSPEROUS 2012‚ÄĚ.

We will carry your Honorable Services you have rendered to us when we go back to our country Sri Lanka.

Long Live Narayana Nethralaya (A Place of Healing)

Mrs. Dinanayaka.

My mother aged 78 years was taken to Narayana Nethralaya for a cataract surgery for one of her eyes. She had already lost sight of the left eye due to some complications couple of year’s ago. She was very apprehensive of losing the sight of other eye also and was preying to her Lord Sai Baba to take care of her eyesight so that she would lead a normal life and be self-dependent for her day-to-day activities.

On the first visit to Narayana Nethralaya We observed the atmosphere to be permeated with fervor and Fragrance of Sprituality.The ambience filled with spiritual radiant energy reassured the patient that she was in the midst of right people. From the day one, we observed that the Doctors and the support staff were very compassionate in their approach to the needy patient and demonstrated selfless service. Every interaction with the doctor and the staff reassured the patient that there should be no worry with regard to the forthcoming Surgery and every thing would end in a pleasant and expected note. This only made the patient enter the Operation room with least anxiety and doubt.
The cataract surgery went off so quickly and smoothly that we did not realize that such an important event had taken place in an uneventful manner. The vision was restored to original level that we were all delighted at the pleasant outcome. Infact my mother felt that she had got another life at this age of 78 years and was all in praise for the dedicated Doctors who were full of Humility and expressed their respect to the elderly patient and sought her blessings for their dedicated service to reach many more needy patient.

In the midst of highly commercialized and materialistic medical service which we notice, it is heartening to note that there are few institutions that are still focused on the human values and demonstrate Compassionate Loving Care and self service and Narayana Netralalaya at Bangalore is a testimony to this.

Sharat Chandra
Head-Purchase
Advinus Therapeutics, (A TATA Enterprise)

Dear Dr. Bhujang Shetty,
At the outset, we wish to place on record our sincere gratitude to you and your team of doctors, and other paramedical staff for having provided commendable service at short notice to our employees’ parents on 14th August, 18th August, and 22nd August 2007.
Further we would like to specially acknowledge the efforts of the following members:
Mr. Ravi – Manager
Mr. Kusha – Manager – Public Relations
Mrs Uma – Front Office Staff

We are extremely happy with the service provided by your hospital and lookforward to having a long term fruitful association with you.

Best Regards,
S.V. Manjunath
General Manager – HR
Himatsingka Seide Limited

I am a 37 year old male now thankfully in good health with excellent vision. About five months back, on a rainy evening, while I was driving my car as usual on the Bangalore-Hosur highway, hit against a suddenly crossing tipper lorry. The front glass of my car broke into tiny pieces, few of them poke into my eyes and my eyes were bleeding. The moment this happened, I had closed my eyes as I lost all of the vision and was beyond hopeless. I was immediately admitted to Narayana Nethralaya, which I feel now, is a heavenly deed.It was the place where I met Dr. Himanshu P Matalia, and witnessed his warm, caring, nurturing, protective and loving nature in addition to his curative genius. He had performed surgeries on my both damaged eyes with his team of technically and administratively sound colleagues. The glass pieces were removed from the eyes, the wounds in the eyes and lids sutured and a well planned and scheduled treatment given after astute diagnosis. As a result, now I have revived of my complete vision, almost as normal as ever before. There are doubtless a number of technical improvements having to do with eye related problems about which I can’t speak about with any intelligence, but without the efforts of this team, I believe, this miracle wouldn’t haveoccurred! Dr. Himanshu, thank you from the bottom of heart for making it possible for me to regain my complete vision, and hence, my life! By now I trust, anyone would realize how blessed I feel I have been by the healing ministrations of this good doctor and his team.

Regards,
K. Arunagiri,
Patient ID : 601025

Dear Dr. Shetty,
Congaradulations & Thanks,

I offer my heart-felt congratulations to you, and special thanks for the wonderful experiences I had while a recent patient at your hospital. (Cataract surgery 23 April). As you well know, I met a number of your medical associates and paramedics. Without exception, I felt these people were highly skilled, not only in the duties they performed, but in the manner of their performance. This was so very refreshing to see, and to feel. Though extremely difficult to isolate members of your staff from within these wonderful people, I would like to name two. These are my surgeon, Dr Mathew. I was amazed how his manner, and presence, while I was on the operating table, brought about a calmness that I find difficult to describe. Dr Mathew’s surgical skills are reflected in the enormous improvement he has made possible in my right eye, within only days of surgery. The second person is Mr Kusha . He watched over me like a guardian angel. His efficiency, combined with his gracious and sincere manner assisted in creating for me as a patient, a feeling of gratitude and pleasure, rather than fear and isolation.

Thank you so much.
Kind regards,
Bruce mcDougall
PS The dozen copies of “The Power of Love” I bought will be gifted to friends
in Australia with great pride.
Bruce

Hi Fatimeh,
At the outset i would like to thank you for the kind support and the co-operation provided to my son for the Visual Rehabilitation Program for the past 2 months. My son has been diagnosed with ROP in both the eyes and operated upon for the correction of the vision. With the help of this program the progress has been good and we have been carrying out the various activities as suggested by you. One suggestion would be with regard to the purchase of Toys or other things which needs to be used for the rehabilitation program. We find it very difficult to source these items as these made to custom order and not available in the market except for few things. My recommendation for overcoming this would be to start selling those items in the hospital campus so that it would be easy for us to get the necessary items.

Thanks and Regards,
Saravanan
9880659580

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