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Date: 25/12/2011
From,
Mrs H D Dinanayaka
697, Kotte Road,
Ethulkolle, Sri Lanka
T.P No:0094718152050
To,
Mr. Chairman
Narayana Nethralaya
Bangalore.
A token of Appreciation and Gratitude
We are Sri Lankans, my sister Kanthi Lalitha (Patient I D No.******) lost both her eye sight after a heart surgery in Sri Lanka. She is only 72 years old and we were very helpless. We prayed for Sai Baba and through the internet we were able to contact Cynthia Roy (International Patient Coordinator at Narayana Nethralaya ) she was so efficient that she took immediate steps to lead us in the correct path. At the entrance we were met by the Manager Public Relation Mr. B.P.C Kusha who always bears a smiling face to help everyone who comes to Narayana Nethralaya. People like Mr. B.P.C Kusha is a good example for every country. We feel that he is more than a Manager Public Relation as he is a person who could speak to the heart of every human being who comes to this heavenly place Narayana Nethralaya. The manner he speaks makes us forget that we are aliens and the sayings on your walls “I Am Everywhere”, “ I am out there” “I am in here” is very true and correct.
At the Retina Section Dr. Shreya Shetty the manager, Kshama Shetty counselor and Secretary of Dr. Naresh took the necessary steps to make us meet Dr. Naresh Kumar Yadav, the Chief Consultant in the Retina Section. I have no words to describe his impressive personality, efficiency, remarkable knowledge, medical advise and his prompt and accurate services made us have faith and belief at Narayana Nethralaya. I can say he is the best Retina Doctor in the whole world. Now my sister is recovering very fast. How happy we are we can call Dr. Naresh a (Living God) may he live a long and healthy life. We were able to contact him at anytime within the 24 hours of the day. This brought us great relief. Whenever we go for medical tests to the Retina Section Girish (Dr. Naresh’s) Assistant was there with a smiling face to put the necessary eye drops and carry the files up and down non-stop. We could watch him doing his duties very efficiently. We can never forget Harsha Dr Naresh’s Assistant, Anuradha and Shakthivelu the pressure checker doing their duties to ones own abilities.
Credit should go to the Glaucoma Department to Mr. Girish Kamath, Manager of Glaucoma Dept. was prompt and accurate in his duties. He treats foreigners and locals alike. Dr. Sathi Devi, Consultant Glaucoma Department was really remarkable.
I thank you Mr. Chairman and your Deputy Chairman for being so kind and helpful that made us gain confidence and feel at home in your presence. We hope and pray that you will be able to open up a Narayana Nethralaya in Sri Lanka in the near future. I wish you Mr. Chairman your staff and your team of doctors “A VERY HAPPY AND PROSPEROUS 2012”.
We will carry your Honorable Services you have rendered to us when we go back to our country Sri Lanka.
Long Live Narayana Nethralaya (A Place of Healing)
Mrs. Dinanayaka.
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My mother aged 78 years was taken to Narayana Nethralaya for a cataract surgery for one of her eyes. She had already lost sight of the left eye due to some complications couple of year's ago. She was very apprehensive of losing the sight of other eye also and was preying to her Lord Sai Baba to take care of her eyesight so that she would lead a normal life and be self-dependent for her day-to-day activities.
On the first visit to Narayana Nethralaya We observed the atmosphere to be permeated with fervor and Fragrance of Sprituality.The ambience filled with spiritual radiant energy reassured the patient that she was in the midst of right people. From the day one, we observed that the Doctors and the support staff were very compassionate in their approach to the needy patient and demonstrated selfless service. Every interaction with the doctor and the staff reassured the patient that there should be no worry with regard to the forthcoming Surgery and every thing would end in a pleasant and expected note. This only made the patient enter the Operation room with least anxiety and doubt.
The cataract surgery went off so quickly and smoothly that we did not realize that such an important event had taken place in an uneventful manner. The vision was restored to original level that we were all delighted at the pleasant outcome. Infact my mother felt that she had got another life at this age of 78 years and was all in praise for the dedicated Doctors who were full of Humility and expressed their respect to the elderly patient and sought her blessings for their dedicated service to reach many more needy patient.
In the midst of highly commercialized and materialistic medical service which we notice, it is heartening to note that there are few institutions that are still focused on the human values and demonstrate Compassionate Loving Care and self service and Narayana Netralalaya at Bangalore is a testimony to this.
Sharat Chandra
Head-Purchase
Advinus Therapeutics, (A TATA Enterprise) |
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Dear Dr. Bhujang Shetty,
At the outset, we wish to place on record our sincere gratitude to you and your team of doctors, and other paramedical staff for having provided commendable service at short notice to our employees' parents on 14th August, 18th August, and 22nd August 2007.
Further we would like to specially acknowledge the efforts of the following
members:
Mr. Ravi - Manager
Mr. Kusha - Manager - Public Relations
Mrs Uma - Front Office Staff
We are extremely happy with the service provided by your hospital and lookforward to having a long term fruitful association with you.
Best Regards,
S.V. Manjunath
General Manager - HR
Himatsingka Seide Limited |
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I am a 37 year old male now thankfully in good health with excellent vision. About five months back, on a rainy evening, while I was driving my car as usual on the Bangalore-Hosur highway, hit against a suddenly crossing tipper lorry. The front glass of my car broke into tiny pieces, few of them poke into my eyes and my eyes were bleeding. The moment this happened, I had closed my eyes as I lost all of the vision and was beyond hopeless. I was immediately admitted to Narayana Nethralaya, which I feel now, is a heavenly deed.It was the place where I met Dr. Himanshu P Matalia, and witnessed his warm, caring, nurturing, protective and loving nature in addition to his curative genius. He had performed surgeries on my both damaged eyes with his team of technically and administratively sound colleagues. The glass pieces were removed from the eyes, the wounds in the eyes and lids sutured and a well planned and scheduled treatment given after astute diagnosis. As a result, now I have revived of my complete vision, almost as normal as ever before. There are doubtless a number of technical improvements having to do with eye related problems about which I can't speak about with any intelligence, but without the efforts of this team, I believe, this miracle wouldn't haveoccurred! Dr. Himanshu, thank you from the bottom of heart for making it possible for me to regain my complete vision, and hence, my life! By now I trust, anyone would realize how blessed I feel I have been by the healing ministrations of this good doctor and his team.
Regards,
K. Arunagiri,
Patient ID : 601025 |
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Dear Dr. Shetty,
Congaradulations & Thanks,
I offer my heart-felt congratulations to you, and special thanks for the wonderful experiences I had while a recent patient at your hospital. (Cataract surgery 23 April). As you well know, I met a number of your medical associates and paramedics. Without exception, I felt these people were highly skilled, not only in the duties they performed, but in the manner of their performance. This was so very refreshing to see, and to feel. Though extremely difficult to isolate members of your staff from within these wonderful people, I would like to name two. These are my surgeon, Dr Mathew. I was amazed how his manner, and presence, while I was on the operating table, brought about a calmness that I find difficult to describe. Dr Mathew's surgical skills are reflected in the enormous improvement he has made possible in my right eye, within only days of surgery. The second person is Mr Kusha . He watched over me like a guardian angel. His efficiency, combined with his gracious and sincere manner assisted in creating for me as a patient, a feeling of gratitude and pleasure, rather than fear and isolation.
Thank you so much.
Kind regards,
Bruce mcDougall
PS The dozen copies of "The Power of Love" I bought will be gifted to friends
in Australia with great pride.
Bruce |
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Hi Fatimeh,
At the outset i would like to thank you for the kind support and the co-operation provided to my son for the Visual Rehabilitation Program for the past 2 months. My son has been diagnosed with ROP in both the eyes and operated upon for the correction of the vision. With the help of this program the progress has been good and we have been carrying out the various activities as suggested by you. One suggestion would be with regard to the purchase of Toys or other things which needs to be used for the rehabilitation program. We find it very difficult to source these items as these made to custom order and not available in the market except for few things. My recommendation for overcoming this would be to start selling those items in the hospital campus so that it would be easy for us to get the necessary items.
Thanks and Regards,
Saravanan
9880659580 |
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