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My mother aged 78 years was taken to Narayana Nethralaya for a cataract surgery for one of her eyes. She had already lost sight of the left eye due to some complications couple of year's ago. She was very apprehensive of losing the sight of other eye also and was preying to her Lord Sai Baba to take care of her eyesight so that she would lead a normal life and be self-dependent for her day-to-day activities.
On the first visit to Narayana Nethralaya We observed the atmosphere to be permeated with fervor and Fragrance of Sprituality.The ambience filled with spiritual radiant energy reassured the patient that she was in the midst of right people. From the day one, we observed that the Doctors and the support staff were very compassionate in their approach to the needy patient and demonstrated selfless service. Every interaction with the doctor and the staff reassured the patient that there should be no worry with regard to the forthcoming Surgery and every thing would end in a pleasant and expected note. This only made the patient enter the Operation room with least anxiety and doubt.
The cataract surgery went off so quickly and smoothly that we did not realize that such an important event had taken place in an uneventful manner. The vision was restored to original level that we were all delighted at the pleasant outcome. Infact my mother felt that she had got another life at this age of 78 years and was all in praise for the dedicated Doctors who were full of Humility and expressed their respect to the elderly patient and sought her blessings for their dedicated service to reach many more needy patient.
In the midst of highly commercialized and materialistic medical service which we notice, it is heartening to note that there are few institutions that are still focused on the human values and demonstrate Compassionate Loving Care and self service and Narayana Netralalaya at Bangalore is a testimony to this.

Sharat Chandra
Head-Purchase
Advinus Therapeutics, (A TATA Enterprise)

Dear Dr. Bhujang Shetty,
At the outset, we wish to place on record our sincere gratitude to you and your team of doctors, and other paramedical staff for having provided commendable service at short notice to our employees' parents on 14th August, 18th August, and 22nd August 2007.
Further we would like to specially acknowledge the efforts of the following
members:
Mr. Ravi - Manager
Mr. Kusha - Manager - Public Relations
Mrs Uma - Front Office Staff
We are extremely happy with the service provided by your hospital and lookforward to having a long term fruitful association with you.

Best Regards,
S.V. Manjunath
General Manager - HR
Himatsingka Seide Limited

I am a 37 year old male now thankfully in good health with excellent vision. About five months back, on a rainy evening, while I was driving my car as usual on the Bangalore-Hosur highway, hit against a suddenly crossing tipper lorry. The front glass of my car broke into tiny pieces, few of them poke into my eyes and my eyes were bleeding. The moment this happened, I had closed my eyes as I lost all of the vision and was beyond hopeless. I was immediately admitted to Narayana Nethralaya, which I feel now, is a heavenly deed.It was the place where I met Dr. Himanshu P Matalia, and witnessed his warm, caring, nurturing, protective and loving nature in addition to his curative genius. He had performed surgeries on my both damaged eyes with his team of technically and administratively sound colleagues. The glass pieces were removed from the eyes, the wounds in the eyes and lids sutured and a well planned and scheduled treatment given after astute diagnosis. As a result, now I have revived of my complete vision, almost as normal as ever before. There are doubtless a number of technical improvements having to do with eye related problems about which I can't speak about with any intelligence, but without the efforts of this team, I believe, this miracle wouldn't haveoccurred! Dr. Himanshu, thank you from the bottom of heart for making it possible for me to regain my complete vision, and hence, my life! By now I trust, anyone would realize how blessed I feel I have been by the healing ministrations of this good doctor and his team.

Regards,
K. Arunagiri,
Patient ID : 601025
Dear Mr. Rajendran,
Senior Manager
Community Ophthalmology & Public Relations
Narayana Nethralaya

Greetings from Concern India Foundation,
We express our heartfelt thanks to Narayana Nethralaya for the support extended to Concern India Foundation for conducting an eye camp. 103 beneficiaries from three of our supported programmes benefited from this camp held at Tannery Road on 24.06.2007 (Sunday). The camp has helped us in achieving our goal of "Helping
People to help themselves". As an outcome of the camp we understand that 31 beneficiaries will require
Cataract surgery and 19 require spectacles. The required follow up will be done from our end. Looking forward to our continued association,

Thanks and Regards
For Concern India Foundation
Anita Mathew
Manager programs

Dear Dr. Shetty

CONGRATULATIONS AND THANKS
I offer my heart-felt congratulations to you, and special thanks for the wonderful experiences I had while a recent patient at your hospital. (Cataract surgery 23 April). As you well know, I met a number of your medical associates and paramedics. Without exception, I felt these people were highly skilled, not only in the duties they performed, but in the manner of their performance. This was so very refreshing to see, and to feel. Though extremely difficult to isolate members of your staff from within these wonderful people, I would like to name two. These are my surgeon, Dr Mathew. I was amazed how his manner, and presence, while I was on the operating table, brought about a calmness that I finddifficult to describe. Dr Mathew's surgical skills are reflected in the enormous improvement he has made possible in my right eye, within only days of surgery. The second person is Mr Kusha . He watched over me like a guardian angel. His efficiency, combined with his gracious and sincere manner assisted in creating for me as a patient, a feeling of gratitude and pleasure, rather than fear and
isolation.

Thank you so much.
Kind regards
Bruce mcDougall
PS The dozen copies of "The Power of Love" I bought will be gifted to friends
in Australia with great pride.
Bruce

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